Shipping policy

At Babe in Shape, we are pleased to offer complimentary shipping on all orders over R1500.

Delivery Services:
We partner with The Courier Guy and Aramex for all deliveries within South Africa. Once your order is dispatched, a tracking number will be provided to monitor the status of your shipment.

Order Processing:
Orders are processed during regular business hours. Any orders placed on weekends or public holidays will be processed on the next business day. All orders are dispatched within 1-2 working days.

Delivery Timeframe:
We aim to deliver your order as promptly as possible, typically within 2-5 working days, depending on your delivery location in South Africa.

  • Deliveries are made Monday to Friday, between 9:00 AM and 5:00 PM.

  • There are no deliveries on weekends or public holidays.

  • Deliveries to major city centers typically take 2-5 working days.

  • Deliveries to remote areas may take up to 7 working days.

  • Please ensure your delivery address is accessible, and that someone is available to receive the order. Delivery is considered complete when a signature is obtained from anyone at the delivery address.

Delivery Areas:
Currently, we deliver exclusively within South Africa. We are actively working to expand our delivery capabilities to international locations in the near future.

Order Modifications:
If you need to make changes to your order, kindly contact us as soon as possible. We will do our best to accommodate any adjustments, provided the order has not yet been dispatched.

Delivery Insurance:
We offer optional delivery insurance at an additional cost (please contact us for a quote). This insurance covers any loss or damage that may occur during transit. Once an order has been shipped, we cannot assume responsibility for any lost, stolen, or damaged goods unless insurance coverage is selected. We strongly recommend purchasing delivery insurance for added peace of mind.

Late Deliveries:
While rare, unforeseen circumstances such as adverse weather, road closures, or strikes may cause delivery delays. Please note that late deliveries do not entitle you to a refund or order cancellation. If your delivery exceeds the estimated timeframe, please contact us with your order number, and we will investigate the issue. A tracking number will be provided to help you monitor the status of your order.

Product Availability:
The availability of goods and services is subject to stock levels. In cases of unavailability, we will contact you to provide alternative options.

Thank you for choosing Babe in Shape. We value your business and look forward to supporting your health and wellness journey.